
Overview
International insurance coverage is provided to University of Connecticut by Cultural Insurance Services International (CISI). This coverage is comprised of the following principal elements: CISI Health insurance for travelers (Accident and Sickness); Team Assist (AXA) for 24/7 Traveler Assistance (Medical, Travel and Technical); Emergency Medical and Security Evacuation. Benefits are payable under the Policy for Covered Expenses incurred by an Insured Person for the items stated in the Schedule of Benefits as defined within the Policy documents.
Coverage Details
For more information on the coverage and to register please visit the applicable website listed below.
Student International Travel
All students and accompanying faculty and staff are enrolled as University of Connecticut study abroad participants, and who are temporarily pursuing educational activities outside of the United States and their Home Country are eligible for coverage.
Business Travel
All faculty and staff who are enrolled as University of Connecticut Business Travel participants, and who are temporarily pursuing educational activities outside of the United States and their Home Country are eligible for coverage.
Personal Travel
When combining business and personal travel, travelers are only covered with CISI Insurance for the business portion of the trip.
Helpful Contacts
| Type of Contact | Contact information |
| Benefits or Claim Submission | CISI Claims Representative (9-5 EST M-F) 800.303.8120 ext. 5130 (calling toll-free from within the US) 203.399.5130 (calling from outside of the US, collect calls accepted) claimhelp@mycisi.com |
| Medical or Security Related Emergency | Contact our 24/7 emergency assistance provider. Team Assist Provider: AXA Assistance 855.327.1411 (calling toll-free from within the US) 312.935.1703 (calling from outside of the US, collect calls accepted) medassist-usa@axa-assistance.us |

12.5.25 | Important Update: Revised University Travel Policy and Procedures
Dear Colleagues,
We are pleased to announce that the University has finalized a revised Travel Policy that will become effective on 2/1/26.
This revision includes several important and impactful changes that all employees should review carefully.
All University employees who travel on behalf of the University are expected to review and comply with the revised policy and procedures.
The updated policy and procedures, along with a summary of changes, are available here: Revised University Travel Policies and Procedures
To ensure clarity, understanding and help with compliance, we are in the process of arranging virtual meetings to communicate the changes to our travel policies and procedures, as well as to address any questions you may have regarding these updates. Please check www.travel.uconn.edu for future updates. In the meantime, if you have any questions or need assistance understanding the revisions, please contact the travel office at travel@uconn.edu.
11.21.25 | ProCard Software Pre-Review Process Now in Kuali Build
In July 2023, Procurement introduced an exception review process in HuskyBuy to ensure that purchases of software using the ProCard were reviewed by Procurement and IT Security.
To further improve efficiency and transparency, effective immediately, a newly designed software pre-review process will now occur in Kuali Build instead of HuskyBuy.
What’s Changing?
- The Kuali Build form replaces the HuskyBuy ProCard exception form for software and cloud service purchases.
- This process applies only when:
- The supplier will not/refuses to register in HuskyBuy and/or
- The supplier will not/refuses to accept a UConn Purchase Order.
- The standard process for purchasing software and cloud services remains through the Software and IT Service non-catalog requisition form in HuskyBuy, unless the above exceptions apply.
Benefits of the New Process
- Using Kuali Build streamlines the lengthy review process that previously existed in HuskyBuy, reducing delays.
- The new form improves communication with distributed IT units supporting various departments by informing them of purchasing activity.
- The new form requires primary software users to review and attest to understanding UConn IT policies, ensuring compliance and awareness.
For detailed instructions and FAQs, please visit our Knowledge Base article:
https://kb.uconn.edu/space/FPB/28156723207/ProCard+Software%2FApplication+Pre-Review+Form
Please utilize the following link going forward: https://uconn.kualibuild.com/app/67100c1604b864014b3bba4f/run
PLEASE NOTE: Any in process forms already in HuskyBuy must be completed in HuskyBuy. However, new forms, effective today must be completed in Kuali Build.
Questions? Email ITProcurement@uconn.edu.
Thank you for your attention to this important update.
4.2.25 | REAL ID
Beginning May 7, 2025, travelers will be required to present a REAL ID-compliant driver’s license or identification card to board domestic flights, unless they have another acceptable form of identification, such as a passport.
More information can be found: REAL ID | Homeland Security
Travel Quick Links
Travel & Card Services Support
860-486-2289 option 2
travel@uconn.edu
pcard@uconn.edu